2 Minutes With A VA | Monthly Archive

Archive | August, 2009

How do I use Twitter or Facebook?

By Candy on August 31, 2009 in Day to Day Operations

Today we answer Lucy’s question…How do I use Twitter or Facebook?

Resources:
Twitter
Facebook
VAclassroom

Viewer Challenge: Tell us about JOINING IN

By Candy on August 28, 2009 in Challenges, Marketing

How to submit yours:
1. Must be a video of some sort
2. Must be approximately 2 minutes long
3. Upload to the OffAssist Filebox (bottom of the page – make sure the message box tells me your name, your company name and what the URL to link to is)
4. Due by 9/30, but to ensure you are included here, please get to me ASAP.

Resources:
VA Classroom – great place for learning about social media as well as other classes.
VANetworking Seminars – List of seminars FREE by VANetworking
IVAA Coffee Chat – Weekly chat sponsored by IVAA – free to members and non-members.

Comments { 5 }

What is the best way to send out a rate increase letter?

By Candy on August 26, 2009 in Billing and Accounting, Day to Day Operations

Today we answer Laurie’s question…What is the best way to send out a rate increase letter?

Resources:
IVAA
VAnetworking
Entrepreneurial Freedom

Sample Rate Increase Letter:

Dear Steve,

Please note that as of July 1, 2005 the following rate changes for OffAssist’s services will take effect:

Off-Site Rate: $0.00 per hour

On-Site Rate: $0.00 per hour

Drive Time Rate: $0.00 per hour

Mileage is always billed at the current IRS rate, currently $0.55 per mile. Reimbursements such as delivery and client requests are billed at the actual cost. “Rush Jobs” are billed on a case-by-case basis.

As you know, I remain committed to providing excellent, detailed service completed in an efficient and timely manner. Your satisfaction and confidentiality are guaranteed.

Thank you for your continued business.